The DonorMarket, Inc. Refund Policy is for your ease of mind and confidence in our service.

If, for ANY reason, you wish a refund, please call 1.302.655.6531 OR 1.888.900.3658, or email us at refund@donormarket.org

We need the date of your transaction and the amount, and the credit card number and expiration date (this sensitive data is not kept in our database once your transaction is complete).  We also would like to know the reason for the refund so we may pass that along to the client for whom you made the transaction.

DonorMarket offers both full and partial refunds which are handled as soon as we are notified and are provided with the appropriate information.

A DonorMarket client may have a Refund Policy of their own.  If so, this policy is available on their website, clearly expressed to you, the donor/registrant.